Outsource Telemarketing Services to Legacit
India accounts for more than 40% of the BPO market worldwide. Among the top 10 BPO destinations in the world, five belong to Asia, with India’s dominant share making sure that almost 26% of South Asia’s exports come from services. Within services, the key segments are short- term migration and business process outsourcing.
In India, the BPO industry has doubled in size since last year, to around $6.3 billion, and is expected to reach an approximate 37% annual growth over the next five years. Large organisations and multinational companies have demonstrated their increasing confidence in Call Centre Outsourcing to India as an outsourcing hub, by signing long-term, multi-million-dollar BPO contracts with trusted Indian outsourcing service providers.
Telemarketing Services
- Customer Satisfaction Surveys
- Cold Calling Services
- Lead Generation Services
- Appointment Setting Services
- Real Estate Cold Calling
- B2B Cold Calling Services
- B2C Cold Calling Services
- Telemarketing Services
- B2B Telesales Services
- Database Selling Services
- Product Promotions
- Teleprospecting Services
- Commercial Insurance
- Cold Canvassing Services
- Research Surveys and Polling
- Telephone and Web Based Business Development
- Seminar Population
- Up Selling/Cross Selling Campaigns
Advantages of telemarketing
- Easily market services/products to potential & existing customers
- It is pretty cost-effective when compared with hiring sales people
- Find out or understand if customers are interested in your service/product right away
- You can reach out to customers from all around the world
Telemarketing Cycle
Prior to our team starting work on the project, we have put in place a set of steps to help us understand your needs at a much deeper level.
- Legacit will establish an extensive understanding of client market positioning, service and product.
- Agree on the particular products that are to be promoted throughout the sales campaign.
- Identify and understand the profile of target clients –
- Client by Sales Turnover
- Industry Sector
- SME or PLC Focus
- Client by Employee Size
- Agree on the particular sales call objectives –
- New Client Appointment Setting
- New Client Data Capture
- Finalize Objection Handling
- Sales Lead Generation
- Target Client Data
- Set up Client Data Sources
- Agree on Geographic Strategy
- Sales by County
- National Market
- Local Market
- Talk with Client to create a draft telephone sales pitch that is geared to product launch, along with agreed call objectives.
- Legacit will re-model the draft sales pitch in order to get final approval from the client.
- Account Management: Legacit will appoint a project account manager.
- Internal Training: Lagacit’s sales team completes 1 week of sales pitch rehearsal and internal training.
- Email Configuration: Email configuration form to be completed in order to set up client mail at Legacit.
- Marketing Material: Client to provide marketing material if needed.
- Sales Reporting –
- Can be done through a web application such as Sales now.
- Disposition report in order to detail out the day’s performance.
- Call recordings if requested will be forwarded using FTP.
- Weekly review for performance reviews.
- Project starts.
Industries We Cater To
- Aerospace
- Agriculture
- Automotive
- Customs Brokerage
- Defence
- Energy
- Education
- Entertainment
- Finance
- Food
- Healthcare
- Hospitality
- Information Technology
- Logistics
- Manufacturing
- Multimedia
- Public Sector
- Pharmaceutical
- Retail & eCommerce
- Telecommunications
- Insurance
- Legal
- Real Estate
Offshore Outbound Telemarketing Services to Legacit
This is one of the most important services that Legacit offers through its highly sophisticated call centre. Our services will assist businesses in finding new customers, along with building customer databases, and leads
When multinational companies outsource their telephonic marketing requirements to Legacit, they benefit from significantly proven process quality, lower costs, and access to college-educated, computer-literate, and trained workforce with good communication and presentation skills.
Inbound Telemarketing Services
Our experience and expertise across a number of industries has given us with the ability to customize our services in order to suit any business, situation, or any industry –
- Consumer and Industrial Goods
- Communications
- Finance and Accounting
- Pharmaceutical
- Insurance
- Healthcare
- Travel & Hospitality
- Retail